Help Center
jebaj Frequently Asked Questions
Find all the answers in one place about depositing and withdrawing money, VIP benefits, live dealer games, cricket betting, and slot games at jebaj.
The most common questions about the jebaj platform are answered below, organized into five categories. If you cannot find the answer to your question here, get direct support through our 24/7 live chat or email.
Deposits
Log in to jebaj, go to the Deposit menu, and select bKash. You will be asked to send a payment to a specific number. Once the payment is complete, submit it with the transaction ID. Your account balance is usually updated within a few minutes. If you face any issues, contact us via live chat.
The minimum deposit amount at jebaj is ৳500 for all payment methods. Whether you use bKash, Nagad, Rocket, or bank transfer, you must deposit at least ৳500. The minimum withdrawal amount is ৳800.
jebaj currently accepts four payment methods: bKash, Nagad, Rocket, and bank transfer. For bank transfers, major banks such as Dutch-Bangla Bank, Islami Bank, and Sonali Bank can be used. The minimum deposit amount is the same for each method — ৳500.
Deposits made via Nagad usually appear in your jebaj account within a few minutes. Withdrawal processing time is also 5 to 30 minutes. If there is a delay, contact live chat with your transaction ID and our team will resolve it promptly.
Yes, it is important to use the correct account number and reference code when making a bank transfer. After logging in, you will find specific instructions on jebaj's deposit page. Incorrect details may delay the deposit process. If you have any issues, contact us at [email protected] or via live chat.
VIP Benefits
By playing regularly at jebaj, you can automatically move up to a higher VIP level. The system evaluates your betting activity and engagement and advances you to the next tier. No separate application is needed — the more you play, the faster you progress.
jebaj's VIP program offers weekly cashback, priority support, and exclusive offers. The higher your tier, the greater the cashback rate. There are three tiers ranging from Bronze to Gold, and the benefits increase at each level.
jebaj has three VIP tiers. The Bronze tier offers up to 0.3% weekly cashback. The Silver tier increases this to up to 0.5%. At the Gold tier, you receive up to 0.8% weekly cashback — the highest reward available.
Cashback is calculated each week based on your betting activity. At the end of the week, the cashback is automatically added to your account at the applicable rate. This cashback is available for direct use — no additional conditions need to be met. The cashback amount depends on your current VIP tier.
Live Dealer Games
Teen Patti is a three-card Indian card game where you try to form the best hand against the dealer. Andar Bahar is simpler — you guess whether the matching card for a middle card will land on the left side (Andar) or the right side (Bahar). Both are popular among players in Bangladesh.
Yes, jebaj's live casino is fully mobile-friendly. Whether you use an iPhone or Android, you can enjoy live dealer games directly from your smartphone's browser. No separate app download is needed — just a good internet connection.
In live dealer games, a real human dealer runs the game in real time in front of a camera. You can watch cards being dealt or a wheel being spun through a live video stream. It delivers a real casino experience from home, with results coming from actual physical processes rather than computer-generated outcomes.
In Roulette, a ball is dropped onto a spinning wheel and the slot where the ball lands is the result. You can bet on a specific number, a color (red/black), or a group of numbers. Betting on red or black is the simplest — nearly a 50-50 chance. Beginners can start with small bets to get a feel for the game.
BPL & International Matches
If a match is cancelled or results in a no-result due to rain or other reasons, markets that have not been settled are generally voided and the stake is returned. However, the rules may differ for specific markets and tournaments. Check jebaj's terms and conditions page or ask via live chat for accurate information.
Decimal odds are straightforward to read. For example, if the odds are 2.50 and you bet ৳100, you will receive ৳250 in total if you win (including your original stake). Your profit will be ৳150. The higher the odds, the greater the potential winnings — but the probability of winning is generally lower. Odds below 1.00 mean your potential return is less than your stake.
The most popular cricket markets include match winner (which team will win), toss winner, total runs in an innings, top run scorer, and top wicket taker. Over-by-over markets are also very popular in T20 and BPL matches. These markets attract the most interest in big matches like Bangladesh vs India.
An accumulator bet combines the results of multiple matches or events together. If all selections are correct, the odds are multiplied to calculate the payout. For example, if the odds for three matches are 2.0, 1.8, and 2.2, the total odds will be 2.0 × 1.8 × 2.2 = 7.92. If even one selection is wrong, the entire bet is lost.
Yes, jebaj allows you to place bets separately on the Bangladesh Premier League (BPL), ICC T20 World Cup, IPL, and other international tournaments. Various types of markets are available for each tournament. Visit the cricket betting page to see all the details.
Slot Games
Free spins are a special feature in slot games where you can spin the reels a set number of times without deducting any amount from your own balance. They are usually triggered when certain symbols (scatter or special symbols) appear together in the game. Any winnings from free spins are added to your balance.
Volatility refers to how frequently and how large the rewards are in a slot game. High volatility games offer bigger wins but less frequently. Low volatility games provide smaller but more frequent rewards. Choose the right volatility based on your budget and playing style.
RTP, or Return to Player, is a theoretical percentage that indicates how much money may be returned on average per ৳100 wagered over the long term. It is a statistical concept — this figure is not guaranteed in a single session or over a short period. Generally, games with a higher RTP offer a better chance of losing less over the long term.
Low volatility games are suitable for players with a smaller budget as they give frequent small rewards. If you have a larger budget, high volatility games offer the chance of bigger wins. Start with small bets to get familiar with the game. jebaj's slots page has games across different categories — choose according to your preference.
Have more questions?
Contact the jebaj support team to get answers to any of your questions. We are available in both Bengali and English, 24 hours a day, 7 days a week.
Live Chat — Available 24/7
[email protected]
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