jebaj Responsible Gaming — Your protection is our priority
Online betting should be enjoyable — not stressful. jebaj provides all the tools and support you need to play in a safe, balanced, and controlled way.
Why is Responsible Gaming important?
Online casino and sports betting can be an exciting form of entertainment. But to make sure that fun never turns into a problem, jebaj stays alert and proactive at all times. We believe a happy and safe player is a satisfied long-term player.
Keep in mind when playing at jebaj: betting is entertainment, not a source of income. No platform can guarantee you will recover lost money. So set a budget you can afford and if you lose, treat it as the cost of entertainment.
Our Protection Tools
Set Deposit Limits
You can set your own limit on how much you deposit per day, per week, or per month. Lowering the limit takes effect immediately, but increasing it requires a waiting period — which helps prevent overspending in moments of impulse.
Self-Exclusion
If you feel you need a break, you can close your account yourself for a set period of time. During self-exclusion you cannot place bets or play any games, and you will not receive any promotional messages.
Time-Out Break
Similar to self-exclusion but short-term — from 24 hours up to a few weeks. When you feel you are spending too much time playing, use this time-out option and come back with a fresh head.
Set Loss Limits
Set in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, the system automatically suspends your betting temporarily so losses do not increase further.
Session Reminders
After you have been playing for a set amount of time, jebaj will send you a notification showing how long you have been playing. This reminder keeps you aware and encourages you to take a break when needed.
Permanent Account Closure
If you want to take a complete break long-term, you can contact our support team to permanently close your account. While there is an option to reconsider this decision, the process is kept intentionally slow.
How to activate these tools?
Log In to Your Account
Log in to your account at jebaj and go to the "Account Settings" section.
Select the "Responsible Gaming" option
Inside settings you will find a dedicated "Responsible Gaming" section where all the tools are grouped together.
Set your preferred limit or break
Deposit limit, loss limit, or time-out — choose whichever you need and enter the specific value.
Confirm
Submit the change — reducing a limit takes effect immediately; a reflection period applies when increasing one.
Contact support if you need help
If you have trouble using any tool or need direct assistance, reach out via our 24/7 live chat or email.
Recognize the signs of problem gambling
If any of the following situations apply to you, it is time to seek help:
If you notice these signs, contact us quickly or activate a time-out or self-exclusion yourself.
Core principles of responsible gaming
jebaj believes that following some simple habits is essential for healthy entertainment. Keeping to the principles below will ensure playing stays enjoyable at all times:
Need help? We are here for you
jebaj's support team is available in Bengali and English 24 hours a day, 7 days a week. If you feel you need to talk about your gambling, reach out without hesitation — no judgment, just support.
jebaj Support Team — always ready
Whether it is to set a deposit limit, activate self-exclusion, or simply to talk — whatever the reason, we are ready to help.
When emailing us, include your account number — this helps us assist you faster.
Responsible Gaming FAQ
Play responsibly, win with enjoyment
Set your limits before playing at jebaj and enjoy a safe betting experience. We are always here for any support you need.